Skip to content

Delivery

Ordering Online

Place your order with GroTech Online before 1 pm and your order will be dispatched the same day, we will send you a tracking number and estimated arrival date its normally next working day.

All our orders are securely packaged for any questions regarding products or deliveries please contact us by email or phone.

Pay with Paypal or credit / debit card - You can pay for your goods safely online via our PayPal hosted checkout.

All deliveries are charged for Uk mainland only

Excludes these locations: Channel Islands, Isle of Wight, Isle Man, scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland, Southern Ireland, PO box, Europe, (If you wish to pay the extra delivery charge then please contact us and we can arrange delivery)

Unit 20-21 Sadlers Hall Farm, Bowers Gifford, Basildon, Essex SS13 2HD

Email: enquiries@grotech.co.uk

Tel: (01268) 799828

Returns

How do I return an item?

We accept returns on new, unopened, undamaged items in the original packaging with proof of purchase within 30 days from the order date, please also include a copy of the invoice so that we can identity who has returned a product. Our shipping costs are non refundable. We will not and cannot give refunds to opened or damaged products. All products must be in brand new condition to swap/return.

Please email enquiries@grotech.co.uk to notify us that you are returning an item and state the reason for the return.

Can I cancel an order?

You may cancel an order up until the time the item has been shipped, after this time it will be treated as a return. Once an order has been canceled we will then refund the full amount to your card.

How long does a refund take to process?

When the order has been cancelled or the returned goods have been received we will refund the card within 24 hours (business days only) and it will then show on your card/statement within 24-72 hours. Please note refunds outside the UK will take up to 5-7 days to show.

Hello,

We are very sorry, but the browser you are visting us with is outdated and not complient with our website security.

Please upgrade your browser to a modern secure version to view our website.